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Patient education managers

Clear the handout backlog without lowering the bar

A library of hundreds of handouts goes out of date fast. Spanish versions fall behind. HealthLiteracyCopilot scores the whole library and ranks it worst first. It revises each handout toward your target grade, with a reason for each change. A clinician approves each one.

For patient education managers and nurse educators

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Sketch of a stack of handouts checked against a target marker, then a revised handout with a check.TargetBacklogRevised

What you check first

One target for the whole backlog

  • Score each handout against your target grade.
  • Revise toward it, with the reason for each edit.
  • Your educators approve every change before release.

Illustrative example, with a synthetic portrait.

What you're measured on

Open a measure to see why it matters and how HealthLiteracyCopilot helps.

  • Library currency

    Why it matters
    Handouts go out of date as care, drugs and contacts change, and an old handout can give patients the wrong steps.
    How HealthLiteracyCopilot helps
    The whole library is scored and ranked worst first. Each approved version is locked and the audit trail records when, so you can see what was reviewed last.

  • Review backlog

    Why it matters
    Clinician review time is scarce, so handouts wait in line while patients keep getting old versions.
    How HealthLiteracyCopilot helps
    Each handout is revised toward your target grade before it reaches a clinician, with a reason for each change. Reviewers approve, edit or skip each change instead of starting from scratch.

    Clinicians still approve every revision. We don't promise a review time.

  • Spanish versions

    Why it matters
    When Spanish handouts fall behind the English, Spanish-speaking patients get older or missing information.
    How HealthLiteracyCopilot helps
    Spanish is measured with Spanish readability measures, not English ones. A segment that could lose a dose, a number or a "do not" goes to a human translator.

  • Reading level by handout

    Why it matters
    You need a score for each handout to know which ones miss your target grade.
    How HealthLiteracyCopilot helps
    Each handout gets grade estimates plus N-PLAT and PEMAT scores, item by item. Revisions aim at your target grade, and you see the score before and after.

    A grade level is one signal. It doesn't show whether patients understand.

Why plain language matters here

36%

of US adults had Basic or Below Basic health literacy

Source: NAAL 2003, reported in Kutner et al. (2006), 2003

The documents you own

Documents and the measure each one touches
DocumentWhat it touches
Condition handoutsHCAHPS communication items
Discharge and recovery sheetsInformation Transfer PRO-PM
Teach-back handoutsStaff teach-back practice
Spanish versionsLanguage-access review

What you'd use most

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Questions

Which handouts should we fix first?

The ones the most patients get. A library scan ranks them worst first.

Who approves each revision?

Your clinicians. Every change shows its reason, and nothing is final until a person approves it.

Does it replace our patient-education library?

No. Libraries license standard handouts. We score and improve the handouts your team writes.