By document
Use cases
One document job per page: what goes wrong, what good looks like and how to check one of yours.
- Medicaid renewal notices people can act onFrom 2027-01-01, adults in the expansion group must meet work rules and renew every six months (CMS-2454-IFC).What good looks like
- The action and the deadline come first.
- One ask per notice, with the phone number and the ways to reply.
- Discharge instructions patients can follow at homeFrom 2027, patients are asked if they knew what to do at home after an outpatient procedure. The measure is the Information Transfer PRO-PM.What good looks like
- Warning signs as a list, with one number to call, day and night.
- Each medicine with how much, how often and for how long.
- Section 504 and ADA Title II: the document backlogHHS §504 sets 2027-05-11 for recipients with 15 or more employees. ADA Title II sets 2027-04-26 for large public entities. Both use WCAG 2.1 AA.What good looks like
- A list of posted documents, ranked by how often people use them.
- Each file checked against WCAG 2.1 AA, with findings a person reviews.
- Review AI-drafted patient messages before they go outCalifornia AB 3030 asks for a notice on AI-written patient messages. A review by a licensed provider is the exception. Texas SB 1188 adds review and notice duties.What good looks like
- Scored against the same criteria as any patient handout.
- Meaning compared with the source, so no dose, step or "do not" changes.
Check one of your documents
Upload one Word document or PDF, up to 5 pages. It is scored against N-PLAT and rewritten in plain language, with the reason for each change.
Send a blank template, not a copy with a patient's or member's details.
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