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Government & Public Health

Your notices reach people of every reading level, in many languages. When a renewal letter or a health alert is hard to read, people miss deadlines and care. HealthLiteracyCopilot helps public agencies write plain-language notices and outreach, check them for access barriers and translate them.

HealthcareGPS is SOC 2 Type II audited and HIPAA compliant. How we protect your documents

Sketch of a notice tagged in three languages, branching to mail, text message and web.ENESVIMailTextWeb

What we fix

One notice, in every language and channel

  • Plain language first, with the reason for each score.
  • Spanish measured in Spanish. Risky text goes to a human translator.
  • The same checked message by mail, text and web.

Illustrative example.

Who reads your notices

60%

of Medicaid enrollees had Basic or Below Basic health literacy

Source: NAAL 2003, reported in Kutner et al. (2006), 2003

27.7%

of health center patients are best served in a language other than English

Source: HRSA Uniform Data System, 2024

What we check

  • Plain language

    Scored against N-PLAT, PEMAT and readability formulas, with the reason for each score.

  • Spanish, measured in Spanish

    Spanish notices are scored with Spanish reading tests, not English ones.

  • Access barriers

    Section 508 checks on headings, alt text, tables and contrast, against WCAG 2.1 AA, in Word and HTML. A reviewer decides each finding.

    How accessibility review works
  • Meaning across languages

    Dates, amounts, "do not" rules and links are compared between English and each translation.

What you get

  • Notices in every language

    Content in 45 languages and regional variants. Risky text goes to a human translator.

  • Tracked-change Word files

    Each suggested edit shows its reason, for your team to approve.

  • A review record

    What was checked, what was fixed, who approved it and when.

Typical documents: renewal and eligibility notices, health alerts, outreach flyers, screening reminders and program sign-up pages.

Start with your renewal notices

See what a renewal notice needs: the action and the deadline first, one clear ask, and Spanish measured in Spanish.

HealthcareGPS is SOC 2 Type II audited and HIPAA compliant. How we protect your documents

Frequently Asked Questions

How does HealthLiteracyCopilot help government and public health teams?

It scores notices and outreach against health-literacy standards, suggests plain-language edits your team approves, checks for access barriers and translates the result.

Does it support accessibility requirements?

It runs Section 508 checks on headings, alt text, tables and contrast against WCAG 2.1 AA, in Word and HTML files. A reviewer decides each finding, and you keep the record. Your counsel decides whether you comply.

Can it translate materials for diverse populations?

Yes. It translates into 45 languages and regional variants, measures Spanish in Spanish and sends risky text to a human translator.