Transform Healthcare Communications
with AI-Powered Health Literacy
The Institute for Healthcare Advancement (IHA) and HealthcareGPS have partnered to bring you HealthLiteracyCopilot™, an AI-powered tool that applies proven health literacy standards (PLATO™/NPLAT™, PEMAT) to help you assess, revise, and translate patient-facing materials.
This collaboration brings together IHA's decades of expertise in advancing health equity through plain language and health literacy best practices, with HealthcareGPS's technical and healthcare AI analytics software development expertise.
Together, we're creating a tool that supports compliance and helps organizations create health materials that are understandable and easy to act on.
Optimize | Create | Strategize
One simplified workflow for clearer, more consistent, more compliant patient materials.
HealthLiteracyCopilot brings a single, consistent workflow — optimize what you already have, create new content, and strategize across your organization — applying established health literacy standards (PLATO™, N-PLAT™, and PEMAT). The result is more efficient teams and consistent, compliant output across departments, channels, and languages — with SOC 2 and HIPAA compliance built in.
See HealthLiteracyCopilot in ActionOne simplified workflow
Optimize, Create, and Strategize — in one place
Leading health plans, pharma, and provider organizations use HealthLiteracyCopilot as a single, consistent workflow — driving efficient, repeatable, and compliant output across every team, channel, and language.
Optimize
Start with what you already have
Ingest existing Word and PDF documents, assess them against PLATO™, N-PLAT™, and PEMAT, then revise and translate into 30+ languages — and export back to Word using your original template, so your formatting and branding stay intact.
- Ingest Word & PDF documents
- Assess, revise & translate
- Export to Word in your original template
Create
Author new plain-language content
Generate clear, patient-ready materials from scratch with AI assistance — drawing on your enterprise and provider knowledge bases, templates, brand voice, and preferred terminology.
- AI-assisted plain-language authoring
- Templates & brand voice
- Custom glossaries & knowledge bases
Strategize
Drive consistent team & org output
Use consistent profiles and settings — brand voice, terminology, regulatory requirements, and target audience — to standardize work across teams, with roles, approvals, and version tracking that keep output consistent and compliant at scale.
- Shared profiles & settings
- Roles, approvals & version tracking
- Consistent, compliant output at scale
$106 to $238 Billion
The annual cost of low health literacy in the U.S. healthcare system.
Citation: Vernon, J. A., Trujillo, A., Rosenbaum, S., & DeBuono, B. (2007). "Low Health Literacy: Implications for National Health Policy."
How HealthLiteracyCopilot™ Helps
Efficiency & Scale
Help transform your content workflow from weeks to hours. HealthLiteracyCopilot's AI-powered platform helps automate the tedious process of reviewing and improving healthcare materials. Handle hundreds of documents simultaneously while supporting consistent quality and compliance standards.
- Reduce content development and review cycles by up to 80%
- Scale across multiple departments and teams
- Reduce manual review bottlenecks
- Streamline approval workflows
Compliance & Quality
Support your efforts to meet regulatory requirements. Our platform integrates IHA's patented "Plain Language Assessment Tool for Organizations" (PLATO™) along with their Numeric Plain Language Assessment Tool (N-PLAT™) with advanced AI to help your materials align with high standards of health literacy and compliance.
- Support CMS, ACA, and FDA requirements
- Support consistent quality across your materials
- Maintain detailed compliance records
- Support HIPAA and privacy standards
Better Outcomes
Clear communication can support better health outcomes. HealthLiteracyCopilot helps you create content designed to be easier for patients to understand and act upon, which can support improved adherence, reduced costs, and better health equity.
- Improve patient understanding and engagement
- Help support treatment adherence rates
- Help support diverse populations
- Help reduce healthcare utilization costs
- Address health equity challenges
Security & Privacy
HealthLiteracyCopilot is SOC 2 and HIPAA compliant. Each account is secure and private and exists in its own "container" available only to that account. All content, brand-guidelines, custom glossaries, etc., uploaded into the platform, as well as content created by the platform is visible and available only to that account.
How HealthLiteracyCopilot Helps Transform Healthcare Communications with an AI-Powered Health Literacy Platform
Did you know
88% of adults lack the health literacy skills
needed to effectively manage their health?
Citation: Center for Health Care Strategies. (2024). "Health Literacy Fact Sheets."
Frequently Asked Questions
What is HealthLiteracyCopilot™?
HealthLiteracyCopilot is an AI-powered platform that helps healthcare organizations assess, revise, and translate patient-facing materials using established health literacy standards—so content can be clearer, more compliant, and easier for patients to understand and act on.
What standards does the platform use?
The platform applies IHA's PLATO™ and N-PLAT™ methodologies along with PEMAT (Patient Education Materials Assessment Tool) criteria, combining established frameworks with AI to support consistent quality at scale.
Is HealthLiteracyCopilot HIPAA compliant and secure?
Yes. The platform is designed for healthcare use with SOC 2 and HIPAA compliance. Each customer account is isolated so your content and materials stay private to your organization.
Who developed HealthLiteracyCopilot?
It is offered through a collaboration between the Institute for Healthcare Advancement (IHA), a leader in health literacy and plain language, and HealthcareGPS, which brings healthcare AI and software expertise.
How do I check if patient materials are written at a 6th-grade reading level?
HealthLiteracyCopilot assesses your content against established health literacy standards and surfaces readability measures—including grade level—so you can see where materials land and revise them toward the 6th-grade reading level many CMS and Medicaid member-material guidelines call for.
How do I simplify medical content and reduce jargon for patients?
Upload your document and the platform flags hard-to-understand language and medical jargon, then suggests plain-language revisions you can review and accept—turning complex clinical content into clearer, patient-friendly material without rewriting it from scratch.
Does HealthLiteracyCopilot help meet CMS plain-language and Section 1557 language-access requirements?
Yes. The platform supports plain-language goals tied to CMS and ACA Section 1557 by assessing readability, revising content for clarity, and translating materials into 30+ languages—helping you produce clear, accessible member and patient communications for diverse and limited-English-proficiency audiences.
How can I see the platform in action?
Request a demo and our team will walk you through how HealthLiteracyCopilot fits your workflows—from assessment and revision to translation and ongoing management.
Have another question?
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