| Scoring against health-literacy standards | Can simplify on request; no built-in N-PLAT or PEMAT scoring | N-PLAT and PEMAT scores, item by item | L2 |
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| Spanish measured as Spanish | No built-in Spanish readability measures | SOL, Fernández-Huerta and INFLESZ, with targets per document type | L1 |
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| Meaning kept after a rewrite | Depends on the prompt; no automatic check | Meaning check and clinical integrity check on every revision | L2 |
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| Your brand voice, glossary and content types | Re-entered in each prompt | Set once in profiles; every team inherits them | L2 |
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| Answers grounded in your sources | General knowledge unless you add files | Your knowledge base, with citations; strict mode refuses rather than guess | L2 |
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| Reviewer workflow and approvals | Not provided | Approve, edit or skip each change; a decision record for each document | L2 |
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| Version history and audit trail | Chat history only | Locked versions and an append-only audit trail you can export | L2 |
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| Accessibility review with evidence | Not provided | WCAG 2.1 AA review; a qualified reviewer decides; an attested record is kept | L2 |
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| Accreditation evidence | Not provided | Evidence organized against the requirements you track, with binders and share links | L2 |
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| Testing with simulated readers | Not provided as a method | Persona testing: cloze, teach-back, action and numeracy probes, with confidence bands | L3 |
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| Journeys and channel previews | Not provided | Touchpoint matrix and channel previews for email, text, letter, web and more | L4 |
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| Channel limits checked | Not checked | Text message segments and opt-out; email subject and preview text lengths | L2 |
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| Numbers flagged for checking | Not flagged | A "Numbers to verify" card for every dose, date and dollar amount | L2 |
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| Workforce training | Not provided | ClearComm Academy and the Teach-Back simulator | L3–L4 |
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| Security and access | Varies by vendor and plan | HealthcareGPS is SOC 2 Type II audited and HIPAA compliant; separate tenant per organization; role-based access | Enable |
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| An independent grade | Grades its own draft if you ask | The scorer never grades its own revisions; what it can't score with confidence goes to a person | L2 |
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