For accreditation and compliance leaders
The policy is the promise. The notice is the proof.
Surveyors want material-level proof, not a policy PDF. HealthLiteracyCopilot scores each member document against your criteria and keeps who approved which version, and when.
Send a blank template, not a copy with a patient's or member's details.
HealthcareGPS is SOC 2 Type II audited and HIPAA compliant. How we protect your documents
What we fix
Each reviewed notice keeps its proof
- The criteria it was scored against.
- The version, the reviewer and the date.
- A record your accreditation team can include in its file.
Illustrative example.
Evidence a reviewer can follow
- NCQA Health Outcomes Accreditation: language (HO 2) and accessible content (HO 4).
- URAC member-communication standards.
Each reviewed document keeps the criteria it was scored against, the version, the reviewer and the date. Your accreditation team can include that record in its file. We don't award accreditation or promise a survey result.
The documents we review first
- Denial and appeal letters
- Member rights notices and the member handbook
- Provider-directory text
Prove it on your next template cycle
Split one cycle: half your templates go through today's review, half are scored by HealthLiteracyCopilot first. Same reviewers, same criteria.
Before it starts, you pick the measure (reviewer hours per template cycle, and a complete evidence record for each template) and the rule that decides. No lift is promised. Your data decides, not ours.
In their words
What people using it say
…sent exactly what you sent us to our privacy legal team for review and approval and they had no notes. … the tool knocked it out of the park on the first try.
Director of communications, regional health plan I'm impressed with this tool and I think it'll help us a lot to improve our outreach with our members.
Director of customer experience, Medicare Advantage plan
From people using HealthLiteracyCopilot, shared anonymously by role and type of organization. Trimmed where marked (…), never reworded.
Built for each role on your team
What each person is measured on, the documents they own and the parts of the platform they'd use most.
- Stars and quality leadersFind the letters behind your CAHPS scores, before the survey doesFor VP Stars, chief quality officers and VPs of qualityStar ratingCAHPSHEDIS gapsQuality bonus payments Read more
- Compliance and language accessShow the reviewer which criteria, which version, who approvedFor compliance officers and language-access leadsAudit findings§1557 and §438.10 conformanceComplaints to Medicare (CTMs) Read more
- Utilization managementA specific denial reason is required now. Make it one the member can followFor VPs of utilization management, prior authorization and appeals at health plansCMS-0057-F complianceAppeal volumeOverturn rate Read more
Start with one letter
Send us one denial or appeal template. It comes back in Word with the changes to make and the reason for each one.
Send a blank template, not a copy with a patient's or member's details.
HealthcareGPS is SOC 2 Type II audited and HIPAA compliant. How we protect your documents
Questions
Will this help us pass NCQA or URAC?
We don't award accreditation or promise a survey result. We produce material-level evidence (criteria, versions and reviewer approvals) that your accreditation team can include in its file.
Who reviews AI-revised notices before they go out?
Your team. Every revision shows its rationale and needs a reviewer's approval. HealthLiteracyCopilot doesn't send communications.