Patient services and adherence
Support materials patients can follow, dose after dose
About half of patients with long-term conditions don't take medicines as prescribed. Patient-support materials are one lever you control. HealthLiteracyCopilot drafts from your approved sources, scores each piece at your target grade and keeps steps and warnings clear. Spanish is measured with Spanish formulas, and risky segments go to a human translator.
For patient services, patient-support program and adherence leads
Send a blank template, not a copy with a patient's or member's details.
HealthcareGPS is SOC 2 Type II audited and HIPAA compliant. How we protect your documents
What you check first
Steps and warnings a patient can follow
- Clear steps, in order, at your target grade.
- Warnings and approved safety language kept word for word.
- Spanish measured with Spanish formulas.
Illustrative example, with a synthetic portrait.
What you're measured on
Open a measure to see why it matters and how HealthLiteracyCopilot helps.
Proportion of days covered
- Why it matters
- Clear instructions show people how and when to take a medicine. They support measures of whether people take it and stay on it, such as proportion of days covered.
- How HealthLiteracyCopilot helps
- Patient-support materials are scored against your target grade and PEMAT, with clear steps and warnings. Each change carries its reason for your reviewers.
We don't promise better adherence. Your program measures what clear materials add.
REMS knowledge checks
- Why it matters
- A REMS knowledge check shows what people took away from your materials.
- How HealthLiteracyCopilot helps
- REMS materials are written with clear steps and warnings at your target grade. Protected terms and approved safety language stay word for word.
We don't promise a pass rate. Your program data shows what changes.
Reach in Spanish and other languages
- Why it matters
- A patient who reads Spanish needs the same steps and warnings as one who reads English.
- How HealthLiteracyCopilot helps
- Spanish is measured with Spanish formulas, such as Fernández-Huerta and INFLESZ. Other languages get a human hand-off for any segment that could lose a dose, a number or a "do not".
A qualified reviewer approves each language before release.
Why plain language matters here
About 50%
of patients with long-term conditions don’t take medicines as prescribed
Start this week
What you can hand your team this week
A 60-second reading check
Paste a blank support letter or approved public material. See its reading level and the passages to fix first.
Open itSpanish, measured in Spanish
The Spanish readability measures we score with, and what each one checks.
Open itTry one document free
Send one approved public patient document. It comes back with the changes to make and the reason for each one.
Open it
The documents you own
| Document | What it touches |
|---|---|
| Patient-support program materials | Proportion of days covered |
| REMS materials | REMS knowledge checks |
| Medication guides and patient information | Target grade |
| Spanish versions of each piece | Fernández-Huerta and INFLESZ |
What you'd use most
Knowledge base with citations
Drafts come from your approved sources, each claim with its citation.
Learn moreSpanish and localization
Spanish measured as Spanish, and a human translator for any segment that could lose a dose, a number or a "do not".
Learn morePersona testing
Try a support letter on simulated readers built from your own personas before patients get it.
Learn more
Try it on one of your documents
Questions
Does it change safety language?
No. Protected terms and approved safety language stay word for word, and the meaning check flags any change for your reviewers.
Do you need patient data?
No. Send a blank template or approved public material, never a patient's details.