Drafts grounded in your sources, with citations
General-purpose AI answers from what it learned, unless you set up your own sources. HealthLiteracyCopilot writes from the documents you trust. In strict mode it says when your sources don't have the answer, instead of making one up.
Answers that cite your sources
What it does
- Search is isolated to your organization and scoped to the project.
- Strict mode refuses and says why, rather than inventing an answer.
- Citation tracking ties every claim to its source.
- Members-only documents and confidential projects stay restricted, even in exports.
- A protocol-update impact preview lists the documents a change affects.
A grounded draft
Every line points back to your source
Ask for a draft and each claim carries a citation to a document in the project. When the project has no answer, strict mode says so.
Project sources
- Source 1: Clinic diabetes protocol · v4Protocol
- Source 2: Meter how-to handoutApproved content
- Source 3: Visit prep checklistApproved content
- Older diabetes flyerNot in this project · never searched
Draft a short handout: checking blood sugar at home.
Draft · checking blood sugar at home
- Check your blood sugar at the times your care team gave you.Cites source [1]
- Write down each result, or let your meter save it.Cites source [2]
- Bring your log to every visit.Cites source [3]
- If a reading is outside your target range, call your care team.Cites source [1]
4 claims, 4 citations. A reviewer checks each one before approval.
Add the copay for a glucose meter.
Not in your sources
None of the 3 documents in this project gives a copay amount. I left this blank rather than guess.
Add your benefits document to the project, or ask a person to fill it in.
Strict mode: no answer without a source.
Scope
Your sources stay inside your walls
Search runs inside your organization, then inside one project. Restricted material stays restricted.
Isolated to your organization
Search never reaches another customer's documents, and theirs never reach yours.
Scoped to the project
A draft draws only on the sources in its project, not everything you have uploaded.
Restricted stays restricted
Members-only documents and confidential projects stay restricted, even in exports.
When a source changes
See which documents a protocol update touches
Enter the old wording and its replacement. HealthLiteracyCopilot lists the documents that still use the old wording, so nothing goes out of date quietly.
Source updated
Clinic diabetes protocol
v4v5
Changed: the wording on when to call the care team.
- Checking blood sugar handout2 matches
- Diabetes FAQ for members1 match
- New diagnosis welcome letter1 match
How it works
Step 1: Load
Add policies, protocols and approved content to a project.
Step 2: Draft
Every claim links back to its source.
Step 3: Review
A reviewer checks each citation before the draft is approved.
Step 4: Update
When a protocol changes, see which documents it affects.
Grounded drafting
Your sources
Isolated to your organization
Search
Scoped to the project
Draft with citations
Or a clear "not in sources"
Reviewer
Checks each citation
Built for healthcare, compared with general-purpose AI
| What you need | General-purpose AI out of the box | HealthLiteracyCopilot | Rung |
|---|---|---|---|
| Answers grounded in your sources | General knowledge unless you add files | Your knowledge base, with citations; strict mode refuses rather than guess | L2 |
| Reviewer workflow and approvals | Not provided | Approve, edit or skip each change; a decision record for each document | L2 |
| Numbers flagged for checking | Not flagged | A "Numbers to verify" card for every dose, date and dollar amount | L2 |
Answers grounded in your sourcesRung: L2
- General-purpose AI out of the box
- General knowledge unless you add files
- HealthLiteracyCopilot
- Your knowledge base, with citations; strict mode refuses rather than guess
Reviewer workflow and approvalsRung: L2
- General-purpose AI out of the box
- Not provided
- HealthLiteracyCopilot
- Approve, edit or skip each change; a decision record for each document
Numbers flagged for checkingRung: L2
- General-purpose AI out of the box
- Not flagged
- HealthLiteracyCopilot
- A "Numbers to verify" card for every dose, date and dollar amount
See all 16 differencesHide the full comparison
| What you need | General-purpose AI out of the box | HealthLiteracyCopilot | Rung |
|---|---|---|---|
| Scoring against health-literacy standards | Can simplify on request; no built-in N-PLAT or PEMAT scoring | N-PLAT and PEMAT scores, item by item | L2 |
| Spanish measured as Spanish | No built-in Spanish readability measures | SOL, Fernández-Huerta and INFLESZ, with targets per document type | L1 |
| Meaning kept after a rewrite | Depends on the prompt; no automatic check | Meaning check and clinical integrity check on every revision | L2 |
| Your brand voice, glossary and content types | Re-entered in each prompt | Set once in profiles; every team inherits them | L2 |
| Answers grounded in your sources | General knowledge unless you add files | Your knowledge base, with citations; strict mode refuses rather than guess | L2 |
| Reviewer workflow and approvals | Not provided | Approve, edit or skip each change; a decision record for each document | L2 |
| Version history and audit trail | Chat history only | Locked versions and an append-only audit trail you can export | L2 |
| Accessibility review with evidence | Not provided | WCAG 2.1 AA review; a qualified reviewer decides; an attested record is kept | L2 |
| Accreditation evidence | Not provided | Evidence organized against the requirements you track, with binders and share links | L2 |
| Testing with simulated readers | Not provided as a method | Persona testing: cloze, teach-back, action and numeracy probes, with confidence bands | L3 |
| Journeys and channel previews | Not provided | Touchpoint matrix and channel previews for email, text, letter, web and more | L4 |
| Channel limits checked | Not checked | Text message segments and opt-out; email subject and preview text lengths | L2 |
| Numbers flagged for checking | Not flagged | A "Numbers to verify" card for every dose, date and dollar amount | L2 |
| Workforce training | Not provided | ClearComm Academy and the Teach-Back simulator | L3–L4 |
| Security and access | Varies by vendor and plan | HealthcareGPS is SOC 2 Type II audited and HIPAA compliant; separate tenant per organization; role-based access | Enable |
| An independent grade | Grades its own draft if you ask | The scorer never grades its own revisions; what it can't score with confidence goes to a person | L2 |
Scoring against health-literacy standardsRung: L2
- General-purpose AI out of the box
- Can simplify on request; no built-in N-PLAT or PEMAT scoring
- HealthLiteracyCopilot
- N-PLAT and PEMAT scores, item by item
Spanish measured as SpanishRung: L1
- General-purpose AI out of the box
- No built-in Spanish readability measures
- HealthLiteracyCopilot
- SOL, Fernández-Huerta and INFLESZ, with targets per document type
Meaning kept after a rewriteRung: L2
- General-purpose AI out of the box
- Depends on the prompt; no automatic check
- HealthLiteracyCopilot
- Meaning check and clinical integrity check on every revision
Your brand voice, glossary and content typesRung: L2
- General-purpose AI out of the box
- Re-entered in each prompt
- HealthLiteracyCopilot
- Set once in profiles; every team inherits them
Answers grounded in your sourcesRung: L2
- General-purpose AI out of the box
- General knowledge unless you add files
- HealthLiteracyCopilot
- Your knowledge base, with citations; strict mode refuses rather than guess
Reviewer workflow and approvalsRung: L2
- General-purpose AI out of the box
- Not provided
- HealthLiteracyCopilot
- Approve, edit or skip each change; a decision record for each document
Version history and audit trailRung: L2
- General-purpose AI out of the box
- Chat history only
- HealthLiteracyCopilot
- Locked versions and an append-only audit trail you can export
Accessibility review with evidenceRung: L2
- General-purpose AI out of the box
- Not provided
- HealthLiteracyCopilot
- WCAG 2.1 AA review; a qualified reviewer decides; an attested record is kept
Accreditation evidenceRung: L2
- General-purpose AI out of the box
- Not provided
- HealthLiteracyCopilot
- Evidence organized against the requirements you track, with binders and share links
Testing with simulated readersRung: L3
- General-purpose AI out of the box
- Not provided as a method
- HealthLiteracyCopilot
- Persona testing: cloze, teach-back, action and numeracy probes, with confidence bands
Journeys and channel previewsRung: L4
- General-purpose AI out of the box
- Not provided
- HealthLiteracyCopilot
- Touchpoint matrix and channel previews for email, text, letter, web and more
Channel limits checkedRung: L2
- General-purpose AI out of the box
- Not checked
- HealthLiteracyCopilot
- Text message segments and opt-out; email subject and preview text lengths
Numbers flagged for checkingRung: L2
- General-purpose AI out of the box
- Not flagged
- HealthLiteracyCopilot
- A "Numbers to verify" card for every dose, date and dollar amount
Workforce trainingRung: L3–L4
- General-purpose AI out of the box
- Not provided
- HealthLiteracyCopilot
- ClearComm Academy and the Teach-Back simulator
Security and accessRung: Enable
- General-purpose AI out of the box
- Varies by vendor and plan
- HealthLiteracyCopilot
- HealthcareGPS is SOC 2 Type II audited and HIPAA compliant; separate tenant per organization; role-based access
An independent gradeRung: L2
- General-purpose AI out of the box
- Grades its own draft if you ask
- HealthLiteracyCopilot
- The scorer never grades its own revisions; what it can't score with confidence goes to a person
Who uses it
Next step
HealthcareGPS is SOC 2 Type II audited and HIPAA compliant. How we protect your documents
Questions
Can other customers see our documents?
No. Each organization's knowledge base is isolated. Members-only documents and confidential projects stay restricted, even in exports.
What if the answer isn't in our sources?
In strict mode it says so and explains why. It leaves the gap for a person to fill instead of guessing.
What happens when a protocol changes?
Enter the old wording and its replacement. HealthLiteracyCopilot lists the documents that still use the old wording, and a reviewer decides what changes.