Your evidence, organized before the survey
Each review you run leaves a record. HealthLiteracyCopilot sorts the records by the rules you track. You bring the licensed text of each standard.
Work under your rules
What it does
- Evidence organized against the program requirements your organization tracks.
- Each record keeps the score, rubric version, reviewer, decision, time and a tamper-evident hash.
- A readiness view and stale-evidence detection.
- PDF and ZIP binders, surveyor share links and legal hold.
- Two people approve each change to the requirement catalog.
Inside a binder
Every record, filed under the requirement it supports
Pick a requirement to see the records behind it. Each record keeps the score, rubric version, reviewer, decision, time and a tamper-evident hash.
Evidence binder · member materials program
PDFZIP
Requirement your organization tracks
Written materials at a set reading level
Standard text: added by your team, as your license allows.
Prior authorization letter · v3
Assessment- Score
- Grade 6.1
- Rubric
- v2.4
- Reviewer
- J. Rivera, RN
- Decision
- Approved
- Time
- Oct 2, 10:42
- Hash
- sha256 9f2c…e41a
Benefits summary · v5
Revision- Score
- Grade 5.8
- Rubric
- v2.4
- Reviewer
- M. Chen
- Decision
- Approved
- Time
- Oct 3, 14:05
- Hash
- sha256 41bd…07c9
Requirement your organization tracks
Materials in members' languages
Standard text: added by your team, as your license allows.
Appeal rights notice (Spanish) · v2
Translation review- Score
- Grade 6.4
- Rubric
- v2.4
- Reviewer
- A. Torres
- Decision
- Approved
- Time
- Sep 28, 09:15
- Hash
- sha256 c07e…5d22
ID card mailer (Spanish) · v1
Mandate decision- Score
- Grade 7.0
- Rubric
- v2.3
- Reviewer
- A. Torres
- Decision
- Approved
- Time
- Aug 30, 16:20
- Hash
- sha256 77a1…b3f0
Stale: the source changed after this record was bound. Bind the new version before you build the binder.
Requirement your organization tracks
Accessible digital documents
Standard text: added by your team, as your license allows.
Member handbook (PDF) · v4
Accessibility review- Score
- 0 open issues
- Rubric
- v1.2
- Reviewer
- K. Patel
- Decision
- Approved
- Time
- Oct 1, 11:30
- Hash
- sha256 2e98…a614
Requirement your organization tracks
Human review of AI-drafted content
Standard text: added by your team, as your license allows.
Readiness view
See what is ready, and what has gone stale
The readiness view counts the requirements that apply to you. It gives no half credit, and unknowns stay in the count.
Requirements met
9 of 15
2 not applicable, left out of the count
- 9 met · counted as met
- 3 partly met · no half credit
- 1 not met · a gap to close
- 2 not assessed · unknown stays in the count
Stale evidence, flagged
Each record keeps a hash of what was bound. Before a binder is built, HealthLiteracyCopilot checks every source again.
- A record turns stale when its source changes after you bind it.
- A source that was removed is flagged too.
- The old snapshot stays readable, so nothing is lost.
Bind and share
Hand surveyors the binder, not your system
Export a binder, share a link that ends when you say, and keep the files while a hold is on. Your accreditation team still decides readiness.
PDF and ZIP binders
One binder per program, organized by requirement, ready to export.
Surveyor share links
A secure link that expires. You can revoke it, and each visit is logged.
Legal hold
Place a hold and the binder files are kept, not deleted, until you lift it.
Two-person catalog approval
One person proposes a change to the requirement catalog. A second person approves it.
How it works
Step 1: Record
Assessments, revisions, accessibility reviews and mandate decisions are saved as you work.
Step 2: Track
See what is ready and which evidence is stale.
Step 3: Bind
Export a binder as PDF or ZIP, organized by requirement.
Step 4: Share
Give surveyors a secure link. Place a legal hold if needed.
The evidence trail
Approve
Named reviewer
Pin
Version hash (SHA-256)
Log
Append-only audit
Bind
Binder by requirement
Share
Surveyor link
Built for healthcare, compared with general-purpose AI
| What you need | General-purpose AI out of the box | HealthLiteracyCopilot | Rung |
|---|---|---|---|
| Reviewer workflow and approvals | Not provided | Approve, edit or skip each change; a decision record for each document | L2 |
| Version history and audit trail | Chat history only | Locked versions and an append-only audit trail you can export | L2 |
| Accreditation evidence | Not provided | Evidence organized against the requirements you track, with binders and share links | L2 |
Reviewer workflow and approvalsRung: L2
- General-purpose AI out of the box
- Not provided
- HealthLiteracyCopilot
- Approve, edit or skip each change; a decision record for each document
Version history and audit trailRung: L2
- General-purpose AI out of the box
- Chat history only
- HealthLiteracyCopilot
- Locked versions and an append-only audit trail you can export
Accreditation evidenceRung: L2
- General-purpose AI out of the box
- Not provided
- HealthLiteracyCopilot
- Evidence organized against the requirements you track, with binders and share links
See all 16 differencesHide the full comparison
| What you need | General-purpose AI out of the box | HealthLiteracyCopilot | Rung |
|---|---|---|---|
| Scoring against health-literacy standards | Can simplify on request; no built-in N-PLAT or PEMAT scoring | N-PLAT and PEMAT scores, item by item | L2 |
| Spanish measured as Spanish | No built-in Spanish readability measures | SOL, Fernández-Huerta and INFLESZ, with targets per document type | L1 |
| Meaning kept after a rewrite | Depends on the prompt; no automatic check | Meaning check and clinical integrity check on every revision | L2 |
| Your brand voice, glossary and content types | Re-entered in each prompt | Set once in profiles; every team inherits them | L2 |
| Answers grounded in your sources | General knowledge unless you add files | Your knowledge base, with citations; strict mode refuses rather than guess | L2 |
| Reviewer workflow and approvals | Not provided | Approve, edit or skip each change; a decision record for each document | L2 |
| Version history and audit trail | Chat history only | Locked versions and an append-only audit trail you can export | L2 |
| Accessibility review with evidence | Not provided | WCAG 2.1 AA review; a qualified reviewer decides; an attested record is kept | L2 |
| Accreditation evidence | Not provided | Evidence organized against the requirements you track, with binders and share links | L2 |
| Testing with simulated readers | Not provided as a method | Persona testing: cloze, teach-back, action and numeracy probes, with confidence bands | L3 |
| Journeys and channel previews | Not provided | Touchpoint matrix and channel previews for email, text, letter, web and more | L4 |
| Channel limits checked | Not checked | Text message segments and opt-out; email subject and preview text lengths | L2 |
| Numbers flagged for checking | Not flagged | A "Numbers to verify" card for every dose, date and dollar amount | L2 |
| Workforce training | Not provided | ClearComm Academy and the Teach-Back simulator | L3–L4 |
| Security and access | Varies by vendor and plan | HealthcareGPS is SOC 2 Type II audited and HIPAA compliant; separate tenant per organization; role-based access | Enable |
| An independent grade | Grades its own draft if you ask | The scorer never grades its own revisions; what it can't score with confidence goes to a person | L2 |
Scoring against health-literacy standardsRung: L2
- General-purpose AI out of the box
- Can simplify on request; no built-in N-PLAT or PEMAT scoring
- HealthLiteracyCopilot
- N-PLAT and PEMAT scores, item by item
Spanish measured as SpanishRung: L1
- General-purpose AI out of the box
- No built-in Spanish readability measures
- HealthLiteracyCopilot
- SOL, Fernández-Huerta and INFLESZ, with targets per document type
Meaning kept after a rewriteRung: L2
- General-purpose AI out of the box
- Depends on the prompt; no automatic check
- HealthLiteracyCopilot
- Meaning check and clinical integrity check on every revision
Your brand voice, glossary and content typesRung: L2
- General-purpose AI out of the box
- Re-entered in each prompt
- HealthLiteracyCopilot
- Set once in profiles; every team inherits them
Answers grounded in your sourcesRung: L2
- General-purpose AI out of the box
- General knowledge unless you add files
- HealthLiteracyCopilot
- Your knowledge base, with citations; strict mode refuses rather than guess
Reviewer workflow and approvalsRung: L2
- General-purpose AI out of the box
- Not provided
- HealthLiteracyCopilot
- Approve, edit or skip each change; a decision record for each document
Version history and audit trailRung: L2
- General-purpose AI out of the box
- Chat history only
- HealthLiteracyCopilot
- Locked versions and an append-only audit trail you can export
Accessibility review with evidenceRung: L2
- General-purpose AI out of the box
- Not provided
- HealthLiteracyCopilot
- WCAG 2.1 AA review; a qualified reviewer decides; an attested record is kept
Accreditation evidenceRung: L2
- General-purpose AI out of the box
- Not provided
- HealthLiteracyCopilot
- Evidence organized against the requirements you track, with binders and share links
Testing with simulated readersRung: L3
- General-purpose AI out of the box
- Not provided as a method
- HealthLiteracyCopilot
- Persona testing: cloze, teach-back, action and numeracy probes, with confidence bands
Journeys and channel previewsRung: L4
- General-purpose AI out of the box
- Not provided
- HealthLiteracyCopilot
- Touchpoint matrix and channel previews for email, text, letter, web and more
Channel limits checkedRung: L2
- General-purpose AI out of the box
- Not checked
- HealthLiteracyCopilot
- Text message segments and opt-out; email subject and preview text lengths
Numbers flagged for checkingRung: L2
- General-purpose AI out of the box
- Not flagged
- HealthLiteracyCopilot
- A "Numbers to verify" card for every dose, date and dollar amount
Workforce trainingRung: L3–L4
- General-purpose AI out of the box
- Not provided
- HealthLiteracyCopilot
- ClearComm Academy and the Teach-Back simulator
Security and accessRung: Enable
- General-purpose AI out of the box
- Varies by vendor and plan
- HealthLiteracyCopilot
- HealthcareGPS is SOC 2 Type II audited and HIPAA compliant; separate tenant per organization; role-based access
An independent gradeRung: L2
- General-purpose AI out of the box
- Grades its own draft if you ask
- HealthLiteracyCopilot
- The scorer never grades its own revisions; what it can't score with confidence goes to a person
Who uses it
Next step
HealthcareGPS is SOC 2 Type II audited and HIPAA compliant. How we protect your documents
Questions
Does this mean we are ready for a survey?
No. It organizes material-level evidence. Your accreditation team decides readiness.
Does it include Joint Commission or NCQA text?
No. You add the standards text your license allows. Two people approve each catalog change.
What makes evidence stale?
Each record keeps a hash of what was bound. If the source changes or is removed after that, the record is flagged as stale before the next binder is built.
How do surveyors see the binder?
Through a secure link that expires. You can revoke it at any time, and each visit is logged.
