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Review AI-drafted patient messages before they go out

AI can write a patient message fast. But a draft is not ready to send. Check it like any handout. Make sure it means what the source says. Have a clinician approve it. HealthLiteracyCopilot runs those checks. It keeps a record of who approved each message and when.

California AB 3030 asks for a notice on AI-written patient messages. A review by a licensed provider is the exception. Texas SB 1188 adds review and notice duties.

7 checks before AI-drafted patient instructions go outGet a free assessment of one AI-drafted document

Send a blank template, not a copy with a patient's or member's details.

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The problem

  • Clinicians and staff now use AI to draft discharge instructions, care plans and portal replies.
  • A fluent draft can still change a dose, drop a step or lose a "do not".
  • State laws ask who reviewed an AI-written message, and when.

What good looks like

  • Scored against the same criteria as any patient handout.
  • Meaning compared with the source, so no dose, step or "do not" changes.
  • A named clinician approves it before it goes out.
  • A record of the draft, the changes and the approval.
Sketch of an AI draft with one flagged line and a source tag, passed to a reviewer, then an approved version.AI draftSourceReviewerApproved

Illustrative sketch of the document.

Before and after

A made-up example.

Before

It is recommended that you maintain adequate hydration and monitor for any adverse symptoms.

After

Drink [amount] of water each day. Call us at [phone] if you feel dizzy or have a fever.

Check one of yours

Paste a blank template. The scan shows its hardest sentences.

Try the 60-second scan

Questions

Can it check AI-written patient instructions?

Yes. Paste or upload the AI draft. HealthLiteracyCopilot scores it against the same criteria, flags issues and routes the revision to a clinician reviewer.

Does a reviewer record meet AB 3030?

That is a question for your counsel. The record shows who reviewed each message and when, which supports your review process.

Does it send messages to patients?

No. Your team sends them, after a person approves each one.

Sources