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Public health communications

Health alerts and outreach every community can act on

Your notices reach people of every reading level, in many languages. When a health alert or a screening reminder is hard to read, people miss care. HealthLiteracyCopilot scores alerts and outreach against N-PLAT and PEMAT, measures Spanish in Spanish, runs Section 508 checks in Word and HTML and translates the result.

For public information officers and communications leads at health departments and agencies

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What you check first

One alert, in every language and channel

  • Scored against N-PLAT, PEMAT and readability formulas.
  • Dates, amounts and "do not" rules compared across languages.
  • Section 508 checks in Word and HTML, decided by a reviewer.

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What you're measured on

Open a measure to see why it matters and how HealthLiteracyCopilot helps.

  • Reach across languages

    Why it matters
    In HRSA's data, 27.7% of health center patients are best served in a language other than English.
    How HealthLiteracyCopilot helps
    Dates, amounts, "do not" rules and links are compared between English and each translation. Risky text goes to a human translator.

    We don't promise reach. Track your own response by language to see what changes.

  • Screening and program sign-ups

    Why it matters
    A reminder or a sign-up page only works if people can find what to do and how.
    How HealthLiteracyCopilot helps
    Each piece is scored against N-PLAT, PEMAT and readability formulas, with the reason for each score and an edit your team approves.

    We don't promise more sign-ups. Your program data shows what changes.

  • Access barriers fixed

    Why it matters
    People who use a screen reader or need larger text need the same alert as everyone else.
    How HealthLiteracyCopilot helps
    Section 508 checks on headings, alt text, tables and contrast, against WCAG 2.1 AA, in Word and HTML. A reviewer decides each finding.

    A check finds issues for your team to fix. Your counsel decides whether you comply.

Why plain language matters here

27.7%

of health center patients are best served in a language other than English

Source: HRSA Uniform Data System, 2024

Start this week

What you can hand your team this week

The documents you own

Documents and the measure each one touches
DocumentWhat it touches
Health alertsPlain language and languages served
Outreach flyers and screening remindersResponse and sign-ups
Program sign-up pagesWCAG 2.1 AA

What you'd use most

Try it on one of your documents

Send a blank template, not a copy with a patient's or member's details.

Compose an email

Questions

Does it support Section 508 requirements?

It runs Section 508 checks against WCAG 2.1 AA in Word and HTML files. A reviewer decides each finding, and you keep the record. Your counsel decides whether you comply.

Who approves each translation?

Your team. Risky text goes to a human translator, and a qualified reviewer approves critical documents before release.