Benefits communications
The guide, the email and the portal, saying the same thing
One benefits change often shows up in three documents, and each one can describe it differently. HealthLiteracyCopilot scores each draft, helps you check that dates, costs and actions match, and adapts one approved message to email, text and the portal. Spanish is measured as Spanish, and your brand voice applies throughout.
For benefits communications managers and HR communications teams
HealthcareGPS is SOC 2 Type II audited and HIPAA compliant. How we protect your documents
What you check first
Three documents, one set of facts
- The same dates, costs and actions in the guide, the email and the portal.
- Your voice and word list in every draft.
- Spanish measured as Spanish.
Illustrative example, with a synthetic portrait.
What you're measured on
Open a measure to see why it matters and how HealthLiteracyCopilot helps.
Consistent messages
- Why it matters
- When the guide, the email and the portal describe the same change differently, employees don't know which one to trust.
- How HealthLiteracyCopilot helps
- The consistency checklist covers dates, names, costs, actions and help lines across all three. Your brand voice and word list apply to every draft.
We don't promise fewer errors. Your team approves the final wording.
Benefits questions to HR
- Why it matters
- A confusing notice sends questions to HR and the benefits help line in the busiest weeks of the year.
- How HealthLiteracyCopilot helps
- Each draft is scored against your target grade, with the reason for each edit. The cost-pool calculator puts a number on notice-driven calls from your own inputs.
We don't promise fewer calls. Any savings figure is your estimate, not ours.
Reach across the workforce
- Why it matters
- A workforce spans generations, cultures and languages, and reading levels vary widely.
- How HealthLiteracyCopilot helps
- One approved message is adapted to each channel you use. Spanish is measured as Spanish, and a person reviews key text in each language.
We don't promise higher engagement. Track your own open and sign-up data to see what changes.
Why plain language matters here
36%
of US adults had Basic or Below Basic health literacy
Start this week
What you can hand your team this week
A consistency checklist
Check that the guide, the SBC and the plan notice give the same dates, costs and actions.
Open itA four-part message template
What changed, who it affects, what to do and by when, with a Spanish version.
Open itA 60-second guide check
Paste one section of a blank open-enrollment guide. See its reading level and the passages to fix first.
Open it
The documents you own
| Document | What it touches |
|---|---|
| Open-enrollment guides and plan comparisons | Same terms on every page |
| Benefits emails, texts and portal pages | One message across channels |
| Plan-change notices | Benefits questions to HR |
| Spanish versions of each piece | Spanish readability |
What you'd use most
Try it on one of your documents
Send a blank template, not a copy with a patient's or member's details.
Questions
Does this replace our SBC or SPD?
No. Those are regulated documents. It helps the messages around them say the same thing in plain words. Your legal team approves the final wording.
Does it change plan terms?
No. Plan names, amounts and required language are kept as written.