Translation vendors
HealthLiteracyCopilot and your translation vendor
A translation vendor gives you a correct translation, at scale. HealthLiteracyCopilot checks if the Spanish is easy to read, with Spanish tests. It sends risky parts to a person. It keeps a signed record for each reviewed translation. Your vendor can work inside it, with its own reviewer accounts.
Such as LanguageLine, TransPerfect, Propio
Reviewed · The HealthLiteracyCopilot team, HealthcareGPS
Send a blank template, not a copy with a patient's or member's details.
What they do well
Accurate translation at scale, by trained linguists.
The difference
Translated isn't the same as readable. We measure the Spanish in Spanish.
Side by side
| Job | Translation vendors | What HealthLiteracyCopilot adds | Using both |
|---|---|---|---|
| The translation itself | Accurate translation at scale, by trained linguists. | Scores the English source first, so it is clear before it goes to translation. | Send your vendor clearer English. |
| Is the Spanish easy to read? | A correct translation of the source. | Spanish scored with SOL, an INFLESZ floor and Fernández-Huerta. | Your linguists translate. The Spanish score shows if readers can follow it. |
| Risky segments | Review by trained linguists. | A clinical anchor gate: a segment that could lose a dose, a date or a "do not" goes to a person. | Flagged segments go to your vendor’s reviewer. |
| Release and record | Delivery of the translated files. | A release block for unreviewed machine drafts of key documents, and a signed record. | Your vendor’s reviewer signs off. The record stays with the document. |
| File exchange | Their own tools and translation memory. | XLIFF exchange and translation memory. | Exchange files by XLIFF. Give your vendor’s linguists reviewer accounts. |
Where each one fits
One document's path, step by step. Grey steps happen in the tool you already use. Blue steps happen in HealthLiteracyCopilot.
- HealthLiteracyCopilotScore and clarify the English source
- Translation vendorsTranslate, with files exchanged by XLIFF
- HealthLiteracyCopilotScore the Spanish; flag risky segments
- Translation vendorsTheir reviewer checks flags and signs off
- HealthLiteracyCopilotRelease, with the signed record
Using both
Keep your vendor. Exchange files by XLIFF, use translation memory and give your vendor's linguists reviewer accounts.
Send a blank template, not a copy with a patient's or member's details.
HealthcareGPS is SOC 2 Type II audited and HIPAA compliant. How we protect your documents
Questions
Does a machine translation count as a translation from a certified vendor?
No. That comes from a certified human vendor. HealthLiteracyCopilot gives your qualified reviewer the queue, the release block and the record.
Can our vendor review inside HealthLiteracyCopilot?
Yes. Vendors can have their own reviewer accounts.