Concept demo 11 · Voice
Did I explain it right? A teach-back voice companion
A check on the explanation, never on the person: open questions, a plain re-teach for anything missed, and captions always on.
Voice teach-back companion. For Harold, 71: new blood pressure pill, hard of hearing in one ear (illustrative).
Opens in a new tab. A concept demo, not medical advice.
What it shows
- Open questions only, never "Do you understand?"
- Key points checked, then re-taught one idea at a time
- Captions for every word spoken
- A printable plan at the end
Try it
- Press Start and answer by voice
- No microphone? Try the sample answers
- Compare the partial and the full answer
How HealthLiteracyCopilot would build it
- From clinician-approved medicine instructions, HealthLiteracyCopilot would extract the key points and write re-teach lines and open prompts
- A misconception bank, tried with simulated participants (not patients) before release
- A real version would use a realtime voice capability with escalation to a nurse and a disclosed synthetic voice
Draws on: Create · Assess · Behavior change
Why the techniques work
Findings about the techniques, not results of this concept or of HealthLiteracyCopilot.
Techniques
- Teach-back (chunk and check)
- Re-teach without blame
- Speaking instead of reading
Behavior change techniques
- Behavioral practice and rehearsal
- Feedback on behavior
- Prompts and cues
Teach-back improved outcomes such as recall in most studies reviewed, though how it was put into practice was rarely described.
Talevski et al., Teach-back: a systematic review of implementation and impacts, PLOS ONE (2020)
Guardrails
- It never assesses symptoms
- A person can reach a nurse at any time
- The demo matches keywords; voice input uses the browser's speech service, which may send audio to its provider, and typing keeps answers on the device
- Every output has a complete text and print fallback
Questions
Is this something HealthLiteracyCopilot does today?
Not as shown here. HealthLiteracyCopilot reviews written health content for plain language and accessibility today. These concept demos show where it is going: the same review discipline carried into interactive, audio, video and voice formats. Organizations can help shape it as design partners.
Does the companion replace a clinician's teach-back?
No. It reinforces what the care team already explained and hands the person to a nurse when needed. It does not give medical advice.
Related concepts
- AudioConcept demo 06
Kitchen table talk: a two-voice audio episode
Two-voice audio episode, English and SpanishFor Tomás, 68, newly diagnosed with type 2 diabetes, and his granddaughter (illustrative)A granddaughter and her grandfather talk through a new diabetes diagnosis in about two and a half minutes, in English or Spanish, with a full transcript. Explore the concept - Visual-first & messagingConcept demo 08
Going home safely: a discharge comic
Graphic-medicine comicFor Walter, 78, going home after a heart failure stay, and his daughter Grace (illustrative)Discharge instructions as an eight-panel comic about the first week at home, with read-aloud bubbles and a printable plan for the fridge. Explore the concept - InteractiveConcept demo 09
Pressure points: a 5-day micro-course
Micro-learning courseFor Andre, 52: newly told he has high blood pressure, reads on his phone in short breaks (illustrative)Five one-minute lessons on blood pressure with quick checks, a home reading coach and a plant that grows a leaf for each day finished. Explore the concept
Would your audience use this?
Shape what comes next: talk to us about becoming a design partner, and tell us which formats your members and patients need first.
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