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Concept demo 11 · Voice

Did I explain it right? A teach-back voice companion

A check on the explanation, never on the person: open questions, a plain re-teach for anything missed, and captions always on.

Voice teach-back companion. For Harold, 71: new blood pressure pill, hard of hearing in one ear (illustrative).

Opens in a new tab. A concept demo, not medical advice.

What it shows

  • Open questions only, never "Do you understand?"
  • Key points checked, then re-taught one idea at a time
  • Captions for every word spoken
  • A printable plan at the end

Try it

  1. Press Start and answer by voice
  2. No microphone? Try the sample answers
  3. Compare the partial and the full answer

How HealthLiteracyCopilot would build it

  1. From clinician-approved medicine instructions, HealthLiteracyCopilot would extract the key points and write re-teach lines and open prompts
  2. A misconception bank, tried with simulated participants (not patients) before release
  3. A real version would use a realtime voice capability with escalation to a nurse and a disclosed synthetic voice

Draws on: Create · Assess · Behavior change

Why the techniques work

Findings about the techniques, not results of this concept or of HealthLiteracyCopilot.

Techniques

  • Teach-back (chunk and check)
  • Re-teach without blame
  • Speaking instead of reading

Behavior change techniques

  • Behavioral practice and rehearsal
  • Feedback on behavior
  • Prompts and cues

Guardrails

  • It never assesses symptoms
  • A person can reach a nurse at any time
  • The demo matches keywords; voice input uses the browser's speech service, which may send audio to its provider, and typing keeps answers on the device
  • Every output has a complete text and print fallback

Questions

Is this something HealthLiteracyCopilot does today?

Not as shown here. HealthLiteracyCopilot reviews written health content for plain language and accessibility today. These concept demos show where it is going: the same review discipline carried into interactive, audio, video and voice formats. Organizations can help shape it as design partners.

Does the companion replace a clinician's teach-back?

No. It reinforces what the care team already explained and hands the person to a nurse when needed. It does not give medical advice.

Would your audience use this?

Shape what comes next: talk to us about becoming a design partner, and tell us which formats your members and patients need first.

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